Privacy Policy
How 2jbe Handles Your Data

1. Overview

This Privacy Policy ("Policy") describes how 2jbe ("we", "us", "our") collects, processes, uses, and protects the personal data of users ("you", "Player") who access or register on the 2jbe online casino and sports betting platform located at https://2jbe.vip (the "Platform").

2jbe is committed to handling your personal data in accordance with internationally recognised data protection principles, including transparency, data minimisation, purpose limitation, and security. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

Depending on how you interact with the 2jbe Platform, we may collect the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you are 21 years of age or older)
• Residential address (city, province, postal code)
• Valid mobile phone number (used for OTP authentication and account notifications)
• Email address (used for account communications and support)

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (CNIC, passport, or driving licence)
• Proof of address documentation (utility bill or bank statement not older than three months)
• Proof of payment method ownership (e.g., screenshot of JazzCash or EasyPaisa account)
• Source of funds documentation for large or unusual deposit activity

2.3 Financial Data

• Payment method details (JazzCash account number, EasyPaisa account, HBL/UBL account reference)
• Deposit and withdrawal transaction history in PKR
• Account balance history and bonus redemption records

2.4 Usage & Technical Data

• IP address and approximate geographic location at the time of login
• Device type, operating system, and browser version
• Session duration, pages visited, and game activity logs
• Betting history, wagering patterns, and game interaction data

2.5 Communications Data

• Records of support chat conversations and email exchanges with the 2jbe team
• Feedback, complaints, and dispute records submitted through the Platform

3. How We Collect Your Data

2jbe collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, or contact our support team
• Automatically — when you use the Platform, our systems automatically log technical data including your IP address, device information, and in-session activity through server logs and analytics tools
• From third-party payment providers — when you deposit or withdraw via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, or SadaPay, those providers may share transaction confirmation data with us
• From identity verification partners — 2jbe may use regulated third-party KYC service providers to assist in verifying identity documents, in which case those partners process your data on our behalf under strict data processing agreements
• Through cookies and similar technologies — as described in Section 9 of this Policy

4. Why We Use Your Data

2jbe processes your personal data only for legitimate, clearly defined purposes. We do not process data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes are:

• Account creation and management — to register your 2jbe account, maintain it, and provide you access to the Platform's features
• Identity and age verification — to confirm you are who you say you are and that you are 21 years of age or older, as required by our international gaming licence obligations
• Payment processing — to facilitate PKR deposits and withdrawals through your chosen payment method, and to maintain accurate financial records for your account
• Anti-fraud and AML compliance — to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any other prohibited conduct described in our Terms & Conditions
• Responsible gaming monitoring — to identify patterns of play that may indicate problem gambling behaviour, and to enforce any self-exclusion, deposit limit, or cooling-off period you have set
• Customer support — to respond to your queries, resolve disputes, and improve the quality of our support services
• Platform security — to protect the Platform and its users against unauthorised access, cyberattacks, and technical abuse
• Legal and regulatory compliance — to fulfil our obligations under applicable gaming licence conditions and to respond to lawful requests from regulatory or law enforcement authorities
• Service improvement — to analyse aggregated, anonymised usage data to improve Platform features, game selection, and user experience

5. Legal Basis for Processing

2jbe processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing your identity, contact, and financial data is necessary to perform the contract between you and 2jbe (i.e., providing you access to the Platform and processing your transactions)
• Legal obligation — KYC verification, AML record-keeping, and cooperation with regulatory authorities are required by our international gaming licence conditions and applicable financial regulations
• Legitimate interests — fraud prevention, platform security, and aggregated analytics are carried out on the basis of 2jbe's legitimate interests in operating a safe and fair gaming environment, provided those interests are not overridden by your fundamental privacy rights
• Consent — where we send you optional promotional communications (such as bonus offers or loyalty programme updates), we do so only with your explicit consent, which you may withdraw at any time through your account notification settings

6. Data Sharing & Third Parties

2jbe does not sell, rent, or trade your personal data to any third party. We share data only in the following strictly limited circumstances:

6.1 Payment Processors

When you make a deposit or withdrawal, your transaction data is shared with the relevant payment service provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, or USDT TRC20 processors) solely for the purpose of completing that transaction. These providers are bound by their own privacy and data security obligations.

6.2 KYC and Identity Verification Partners

2jbe may engage regulated, third-party KYC service providers to assist with identity verification. Any such provider acts as a data processor on our behalf under a formal data processing agreement and is not permitted to use your data for their own independent purposes.

6.3 Game Software Providers

The casino games available on the 2jbe Platform are supplied by certified third-party game providers. These providers may receive limited technical session data (such as a pseudonymous session token) necessary to deliver the game. They do not receive your name, contact details, or financial information.

6.4 Regulatory and Law Enforcement Authorities

2jbe may disclose your personal data to relevant licensing authorities, financial intelligence units, or law enforcement agencies where we are legally required to do so — for example, in connection with an AML investigation or a court order. We will notify you of such disclosure where permitted by law.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 2jbe's assets, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and of any material change to how your data will be used.

7. Data Retention

2jbe retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by law or our gaming licence conditions.

After the applicable retention period expires, your personal data is either securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8. Security Measures

2jbe takes the security of your personal and financial data seriously. The Platform implements a layered security architecture that includes the following measures:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted data storage — sensitive fields such as payment details and identification documents are encrypted at rest using industry-standard algorithms
• Role-based access controls — only authorised 2jbe personnel with a specific operational need may access personal data, and all access is logged
• Two-factor authentication (2FA) — available for all player accounts and mandatory for all administrative access to Platform systems
• Intrusion detection and monitoring — our systems are continuously monitored for unusual access patterns and potential security incidents
• Regular security audits — the 2jbe Platform undergoes periodic third-party penetration testing and security assessments
• Segregated player funds — your PKR account balance is held in accounts that are fully segregated from 2jbe operational funds

While 2jbe implements robust security measures, no digital system can guarantee absolute security. In the event of a data breach that is likely to affect your rights, 2jbe will notify affected players and relevant authorities in accordance with applicable obligations.

9. Cookies & Tracking Technologies

The 2jbe Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure browsing experience. A cookie is a small text file placed on your device when you visit a website.

9.1 Types of Cookies Used

• Strictly necessary cookies — essential for Platform functionality, including maintaining your login session, security tokens, and language preferences. These cannot be disabled.
• Functional cookies — used to remember your preferences such as preferred payment method, display settings, and notification choices
• Analytics cookies — used in anonymised or aggregated form to understand how players navigate the Platform, which games are most popular, and where technical issues occur. No personally identifiable information is associated with analytics data.
• Security cookies — used for fraud prevention, bot detection, and to verify that login attempts originate from legitimate sessions

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. However, disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Clearing cookies will log you out of your current 2jbe session.

10. Your Privacy Rights

As a 2jbe player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account username and a description of your request. We will respond within 30 days.

• Right of access — you may request a copy of all personal data that 2jbe holds about you
• Right to rectification — if any of your personal data is inaccurate or incomplete, you have the right to have it corrected
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to restrict processing — you may request that we restrict processing of your data in certain circumstances, such as while a dispute is being resolved
• Right to data portability — you may request a machine-readable copy of the personal data you have provided to us, where technically feasible
• Right to withdraw consent — where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing
• Right to object — you may object to processing based on legitimate interests where you believe your fundamental rights override those interests

Please note that certain rights are subject to legal limitations. For example, we cannot delete financial transaction records that we are legally required to retain under gaming licence and AML obligations.

11. Minors & Age Policy

The 2jbe Platform is strictly prohibited for anyone under the age of 21 years. We do not knowingly collect personal data from minors. During registration, all players must confirm they are 21 or older, and age verification is conducted as part of the KYC process.

If we become aware that personal data belonging to a person under the age of 21 has been collected, we will immediately close the associated account, void any transactions, return any deposited funds to the originating payment method, and delete all associated personal data as quickly as technically possible.

Parents and guardians in Pakistan who believe a minor may have accessed the 2jbe Platform should contact us immediately at [email protected]. We take such reports seriously and will act without delay.

12. Changes to This Policy

2jbe reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or a prominent notice on the Platform. We encourage you to review this Policy periodically to stay informed about how your data is being protected.

Your continued use of the 2jbe Platform following any update to this Policy constitutes your acknowledgement and acceptance of the revised terms.

13. Contact & Data Queries

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related concern, please contact the 2jbe Privacy team. Our support is available 24 hours a day, 7 days a week via live chat on the Platform or by email:

Please include your full registered account username and a clear description of your request when contacting us. For identity-sensitive requests such as data access or erasure, we may ask you to verify your identity before we can proceed.